Returns & Exchanges

At Hammam Spa by Céla, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day return window for unused and unopened beauty products.

Return Process

• 1.
  Initiate Your Request

  Contact our concierge team at [email protected] with your order number and the reason for your return within 30 days of receipt.

• 2.
  Prepare Your Package

  Ensure the items are in their original, unopened packaging and securely pack them to prevent damage during transit.

• 3.
  Ship to Boutique

  Affix the provided return shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Refund

  Once our team inspects the returned goods, a refund will be issued to your original payment method within 5-7 business days.